FAQ

Fortune Fishin is a sweepstakes casino where you can play a variety of casino games, earn sweepstakes entries, and have the chance to win real prizes.

Fortune Fishin' operates under a sweepstakes model. You can participate in games and activities to receive free sweepstakes entries, which can then be redeemed for chances to win real prizes.

Sweepstakes casinos like Fortune Fishin are legal in most U.S. states. However, please check our terms and conditions to ensure that you can participate.

To get started, create an account on our site, complete the registration process, and start playing games to earn sweepstakes entries.

Fortune Fishin offers free methods to obtain sweepstakes entries, such as logging in daily, participating in promotions, or other no-purchase-necessary activities. There may also be options to purchase additional entries, but these are entirely optional.

You can earn sweepstakes entries by playing games, participating in daily activities, and taking advantage of special promotions on Fortune Fishin.

Fortune Fishin offers a wide variety of games, including slots, fish games, and more, providing an exciting and diverse gaming experience.

Sweepstakes entries can be redeemed for chances to win real prizes. Follow the instructions on our website to enter sweepstakes and redeem your entries.

Prizes at Fortune Fishin can include cash, gift cards, electronics, and other exciting rewards. Check the current sweepstakes listings for available prizes.

To redeem your winnings, log in to your Fortune Fishin account, go to the redemption section, and follow the instructions provided. Redemption methods may vary depending on your location and the prize won.

Yes, Fortune Fishin takes the security of your personal information seriously. We use advanced encryption and security measures to protect your data.

If you have any questions or need assistance, you can contact customer support through the contact us page in the footer.

Yes, you must be at least 18 years old to participate in Fortune Fishin's games and sweepstakes.

Yes, Fortune Fishin is optimized for mobile play, so you can enjoy your favorite games and receive Gold and Sweeps Coin entries on the go.

We typically process redemptions within 48 hours, provided no additional verification or gameplay checks are required. We cannot guarantee how long it will take for redemptions to reach you - please contact customer support if you are experiencing issues.

Please upload a government-issued ID and a utility bill or bank statement that shows your name and address. Follow the steps in your account settings.

Social/Gold Coins have no monetary value, and Sweepstakes/Sweeps Coins can be redeemed for prizes.

We accept both credit and debit card purchases. For more info see our cashier. Please note we are unable to process redemptions to credit cards.

Please contact our support team at [email protected] and request that we close your account. We’ll be sad to see you go, but we’ll be happy to do this for you.

You can set purchase or play limits, or request a temporary break, by visiting the Player Safety section in your profile. This helps you manage your gameplay and take a break whenever you need it.

We typically offer new players a welcome package that includes free coins and a purchase incentive. This varies and changes frequently, so we recommend checking out the Promotions page for more details.

All of our Games run on certified RNGs and are used worldwide by both Social Casinos and licensed operators. These are the same games, from the same reputable studios.

This helps us verify your identity, protect your account, and ensure you never lose access. Keeping your phone number and email address up to date adds an extra layer of security — especially if your account is ever compromised. It’s a simple step that goes a long way in keeping your gameplay safe and uninterrupted.